PRIVACY STATEMENT
Information Collection and Use
Sitewinder Studios is the sole owner of the information
collected on this site. We will not sell, share,
or rent this information to others in ways different
from what is disclosed in this statement. Sitewinder
Studios collects information from our users at
several different points on our website.
Order
We request information from the user on our order
form. Here a user must provide contact information
(like name and shipping address) and financial
information (like credit card number, expiration
date). This information is used for billing purposes
and to fill customers orders. If we have
trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the users
hard drive containing information about the user.
Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once
the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie
on our site, the user would not have to log in
a password more than once, thereby saving time
while on our site. If a user rejects the cookie,
they may still use our site. The only drawback
to this is that the user will be limited in some
areas of our site. For example, the user will
not be able to participate in any of our Sweepstakes,
Contests or monthly Drawings that take place.
Cookies can also enable us to track and target
the interests of our users to enhance the experience
on our site.
Some of our business partners use cookies on
our site (for example, advertisers). However,
we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer
the site, track users movement, and gather
broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable
information.
Sharing
We will share aggregated demographic information
with our partners and advertisers. This is not
linked to any personal information that can identify
any individual person.
We use an outside shipping company to ship orders,
and a credit card processing company to bill users
for goods and services. These companies do not
retain, share, store or use personally identifiable
information for any secondary purposes.
We partner with another party to provide specific
services. When the user signs up for these services,
we will share names, or other contact information
that is necessary for the third party to provide
these services.
These parties are not allowed to use personally
identifiable information except for the purpose
of providing these services.
Links
This web site contains links to other sites. Please
be aware that we [Sitewinder Studios] are not
responsible for the privacy practices of such
other sites. We encourage our users to be aware
when they leave our site and to read the privacy
statements of each and every web site that collects
personally identifiable information. This privacy
statement applies solely to information collected
by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and
email address.
Surveys & Contests
From time-to-time our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely voluntary
and the user therefore has a choice whether or
not to disclose this information. Information
requested may include contact information (such
as name and shipping address), and demographic
information (such as zip code, age level). Contact
information will be used to notify the winners
and award prizes. Survey information will be used
for purposes of monitoring or improving the use
and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for
informing a friend about our site, we ask them
for the friends name and email address.
Sitewinder Studios will automatically send the
friend a one-time email inviting them to visit
the site. Sitewinder Studios stores this information
for the sole purpose of sending this one-time
email. The friend may contact Sitewinder Studios
at privacy@sitewinder.com to request the removal
of this information from their database.
Security
This website takes every precaution to protect
our users information. When users submit
sensitive information via the website, your information
is protected both online and off-line.
When our registration/order form asks users to
enter sensitive information (such as credit card
number and/or social security number), that information
is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are
just surfing.
While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users information, not just the sensitive
information mentioned above, is restricted in
our offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk. When they return,
they must re-enter their password to re-gain access
to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time
new policies are added, our employees are notified
and/or reminded about the importance we place
on privacy, and what they can do to ensure our
customers information is protected. Finally,
the servers that we store personally identifiable
information on are kept in a secure environment.
If you have any questions about the security
at our website, you can send an email to security@sitewinder.com.
Special Offers
We send all new clients a welcoming email to verify
password and username. Established members will
occasionally receive information on products,
services, special deals, and a newsletter. Out
of respect for the privacy of our users we present
the option to not receive these types of communications.
Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement
updates. Members are not able to un-subscribe
from service announcements, which contain important
information about the service. We communicate
with the user to provide requested services and
in regards to issues relating to their account
via email or phone.
Correction/Updating Personal Information:
If a users personally identifiable information
changes (such as your zip code), or if a user
no longer desires our service, we will endeavor
to provide a way to correct, update or remove
that users personal data provided to us.
This can usually be done at the member information
page or by emailing our Customer Support at privacy@sitewinder.com
.
Choice/Opt-out
Users who no longer wish to receive our newsletter
or promotional materials from our partners may
opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email
or email us at privacy@sitewinder.com .
Users of our site are always notified when their
information is being collected by any outside
parties. We do this so our users can make an informed
choice as to whether they should proceed with
services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we
will post those changes on this page at http://sitewinder.com/privacy.html
so our users are always aware of what information
we collect, how we use it, and under circumstances,
if any, we disclose it. If at any point we decide
to use personally identifiable information in
a manner different from that stated at the time
it was collected, we will notify users by way
of an email. Users will have a choice as to whether
or not we use their information in this different
manner. We will use information in accordance
with the privacy policy under which the information
was collected.
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